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FAQ – X Series

1. Which FUJIFILM app to use for my X series?

Answer: FUJIFILM Camera Remote

-This application provides the following functions:
1. Transferring images and movies to a Smartphone
2. Browsing the Camera from a Smartphone
3. Downloading Location Data from a Smartphone
4. Shooting Images by Remote Control(*)
*How to change the setting depends on your camera.

[Supported cameras and supporting functions]

[Supporting functions: 1, 2, 3, 4]
FUJIFILM X-T2, X-Pro2, X-E2S, X70, X-T10, X-T1, X30, X100T, X-E2(firmware version 3.00 or later),
FinePix XP90, XP80, S9900W, S9950W, F1000EXR, S1

[Supporting functions: 1, 2, 3]
FUJIFILM X-E2(firmware version 1.00-2.10), XQ2, XQ1, X-A2, X-A1, X-M1
FinePix F900EXR, F800EXR, Z2000EXR, Z1100EXR, XP200, XP70, S9400W, S8400W, S8450W, S8200W

[Supporting functions: 1]
FinePix Z1000EXR(*), XP170



2. When the digital camera is used in a cold region

Do not use the digital camera in a cold region where temperatures fall below freezing.
Operation of the Fujifilm digital cameras is guaranteed in temperatures ranging from 0 degree Celsius to +40 degrees Celsius (humidity: 80% or lower).

When shooting outdoors in winter or at the top of a high mountain, the total operating time of the camera will be extremely shortened because of the characteristics of the battery. In such situations, warm the digital camera by keeping it in a pocket, and take it out immediately before shooting. This will slightly extend the operating time.

*When keeping the digital camera in a pocket, be careful not to let it come in contact with a portable body warmer, etc.
*Note that if the temperature difference is very large, condensation may occur in the digital camera. In addition, it may cause the camera to malfunction.

In freezing temperatures, the following phenomena may occur.
1. Pictures may be out of focus due to thermal contraction of the lens.
2. The AF or aperture does not operate smoothly due to low temperature.
3. The LCD monitor freezes and no image is displayed.
4. The camera cannot be turned ON or the available number of frames will be extremely reduced due to a significant decrease in battery performance.



3. Should I remove the battery from the digital camera after use?

It is not necessary to remove the battery after using the digital camera. However, if the digital camera will not be used for a long time, remove the battery before storage.

*Because of the characteristics of the camera mechanism, a very small electric current flows even after the camera is turned OFF. Note that if you leave a rechargeable battery in the camera for a long time, it will become overly discharged and may be unusable even if recharged.
*If the battery has been removed for a long time, the date and other settings are reset to default. Check the settings before use.



4. How to Remove the The camera shake icon?

The camera shake icon is not an error. It is an indication that the shutter speed is slower than 1/60 sec and will typically appear under dim lighting. To remove the camera shake icon from the screen you must increase the ambient lighting of the scene and/or increase the shutter speed of the camera. There are several methods to increase the shutter speed of your camera: Turn on the camera’s Dual IS (Image Stabilization) or Picture Stabilization function if the camera is equipped with these features. Refer to the owners manual for more information. Set the camera’s flash mode to Forced Flash (see Chapter 2: Basic Photography in the Users’ Guide). If your camera has the Scene Position photography mode, use this in the Sports setting (see Chapter 3: Advanced Features Photography in the Users’ Guide). If your camera has the Shutter Priority-Auto mode, shoot in this mode and set the shutter speed to a value of 1/60sec or faster (see Chapter: Advanced Features Photography in the Users’ Guide). Please note that you can still take great pictures when the camera shake icon is present. However, to do so you must not move the camera during the shot. Even the slightest tremors in your hands as you steady the camera may cause your images to appear blurry and out of focus. We recommend that you use a tripod or other method of steadying the camera when the camera shake icon is present. Blurred images are a result of a combination of low light and a slow shutter speed. Under poor lighting conditions the camera shake icon will appear on the LCD screen of your camera to serve as a warning.



5. What do I have to watch out for when I’m using my digital camera at the beach?

When using a digital camera at the beach, take the following precautions: 1. Avoid getting water or sand on the digital camera. 2. As much as possible avoid exposing the digital camera to ocean breezes. 3. When you put the digital camera down, take care to leave it in the shade, not in the sun. * Keep the digital camera in the soft case when it is not being used and only take it out when taking pictures.



6. What do I do if the digital camera gets hot?

Because the digital camera itself generates heat, the camera body warms up to some extent. If the digital camera becomes very hot, there may be a defect in the camera. Immediately remove the batteries or battery pack and contact the store where you purchased the digital camera or your nearest authorized FUJIFILM dealer. The digital camera is designed for continuous use at temperatures between 0 deg and 40 deg (centigrade).